Insight Pest Solutions in Cleveland provides residential pest control with a focus on communication and follow-up. Technicians inspect, identify activity, and apply targeted treatments, often complemented by traps or monitors.
Customers frequently mention courteous technicians who take time to answer questions and check both interior and exterior areas. Many note thorough service and follow-up visits that track progress.
Cleveland and nearby communities across Cuyahoga County and surrounding areas.
Typical services include interior and exterior treatments for ants, spiders, roaches, and other general household pests, along with inspections and placement of traps or monitors as needed.
Recent reviews highlight friendly, communicative technicians who wear shoe covers, explain pest findings, and place traps or perform follow-up checks. Many customers mention thorough quarterly services and noticeable improvement after visits. Some feedback raises concerns about contract cancellation fees and results for certain infestations. Overall ratings trend strongly positive for responsiveness and professionalism.
Idris was an absolute delight to work with! He was very knowledgeable and friendly. He patiently addressed my concerns and answered my questions. I look forward to working with him again.
Idris greeted me with a smile, wearing shoe covers. He waited for me to secure my animals, and then identified the type of pest using pictures and dead bugs.Idris called his supervisor to discuss and determined we were dealing with spider mites. He sprayed those rooms where the bugs were hiding and left several traps.Insight Pet Solutions exceeded my expectations. The service price was reasonable. Colin in Customer Service took time to answer my questions. Idris sprayed the areas keeping in mind I have pets.I would recommend their services without hesitation. Spider mites photo attached.Irene
My technician Robert, came out and sprayed for ants and other bugs/pests. It was my normal quarterly service. He made sure everything was good; asked some questions about if we were still dealing with ants or anything else inside. Great service, Robert was really thorough and made sure we weren't experiencing any issues.
Highly do not recommend! I chose a this company over other well know companies such as Orkin . Boy wasn’t I in for a rude awakening. Yes, the initial appointment was set up swiftly and promised to deliver services that the company didn’t provide over a month period. I requested to cancel my contract due to unsatisfactory services and I was charged $367.20?? My home was half ass services twice for fleas! No I wasn’t expecting a miracle, but I was expecting decrease flea bites and adequate services. The company was not able to met my needs regarding scheduling. All the staff was polite but everybody had a different level of education regarding which products to use on different types of surfaces. So need less to day I paid $367.20 and still have fleas??Don’t be the next victim to this scamming company ??
Troy came by for our 2 week check up on how things were going since the initial visit. Much improved since he provided excellent service. Did a thorough service inside and outside. Highly recommend Troy and Insight Pest Control!
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