Local pest control provider offering residential and commercial services in Tucson with an emphasis on clear communication, thorough inspections, and convenient scheduling.
Clear explanations, photos, and careful inspections are frequently noted in customer feedback. Online scheduling and reminders help keep appointments simple. Technicians arrive on time and take time to address questions and specific concerns around the home or business.
Tucson and nearby communities in the Tucson metro area.
Services include integrated pest management for common household pests, termite inspections and treatments, exterior and interior service plans, and commercial pest programs. The team focuses on explaining treatment options and maintaining follow-up communication and reminders.
Customers commonly mention thorough inspections, clear explanations of treatment, and patient answers to questions. Many note timely arrivals and easy scheduling with helpful reminders and an online portal. Several reviews praise individual technicians by name for professionalism and attention to detail. A few mention the phone system feeling impersonal after a recent merger, but report the on-site service remains strong.
Recently Pest Friends merged with another Tucson pest company called Responsible Pest Control. There are a few minor changes, and the AI phone system can sometimes be a little off-putting, but the service is still top-notch! I had a great service from a very friendly tech who explained everything very clearly to me, took pictures, and went the extra mile to do a thorough inspection. I would definitely choose them again!
Abraham was amazing!! So thorough and professional. We’ve had many pest control technicians come out before but THIS is exactly what we have been looking for. A++ service from Abraham. Thank you so very much!!
This is my first time using a pest control business and thankfully I chose this one! From the initial inspection I felt understood and listened by the tech- Alicia. The office staff is extremely caring and careful when communicating with you. I was very satisfied with Cristian who conducted the initial service at my house due to his ability to understand my concerns..he was calm and with a contagious smile. He even liked my none stopping barking puppy! Thank you for your GREAT customer service!
I had a great experience with Pest Friendly! From the moment I contacted them, their team was responsive, professional, and genuinely helpful. They took the time to explain the treatment process and answered all my questions patiently.The technician arrived on time, was very knowledgeable, and made sure everything was done thoroughly and safely ! thank you so much guys.
Our service provider Solomon was very helpful and thorough. He answered all my questions and I had a lot!! The customer service was top notch. I got follow up calls and reminders and the online portal is the easiest to use. Thank you Pest Friends !
Emergency service may be available for urgent issues.
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